Knowledge is the New Currency!
‘Knowledge is the New Currency!’, is the punch line of a Financial Services Company. The slogan actually summarizes what Knowledge Management can do! If only this slogan was better understood and taken to heart by organizations. There would be extraordinary boost in productivity, increase in employee retention and improved customer engagement- to mention just a […]
Top 5 strategies to thwart Innovation in the Organization!
It is heartening to see the many initiatives cropping up in India to stimulate innovation. The Mahindra Group initiative ‘Spark the Rise’ is one such program. The Economic Times creation- ‘The Power of Ideas’ is another. The Marico Innovation Foundation has the ‘Innovation for India’ forum. These initiatives have generated enthusiasm and re-kindled the appetite […]
Harness Customer Feedback for long lasting success!
Organizations that know how to incorporate Customer Feedback into their operations are going to be around in the next century. Two events in the recent fortnight caught my attention. IBM’s latest TV Advertisement is focussing on ‘listening to the customer’ and the launch of the Apple iPhone5. IBM is running a TV campaign as part […]
The Price of Learning too well!
Is there a price one has to pay for learning too well? Let us see….. In the earlier blog we learnt how Eklaviya learnt Archery by practicing daily for hours in front of the statue of the Master- Dronacharya. Dronacharya, could not or would not accept Eklaviya as his pupil due to his lowly social […]
Learning from an Expert- who is not there!
This is a story I really like.I employ it when conducting introductory sessions on Knowledge Management. I use it to bring out how one can learn if one has the desire. But the other day, one of the participants asked me a question that set me wondering. So here is the story followed by the […]





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